Returns Guidelines.

Returns Process - UK CUSTOMERS ONLY

1. Returns are only eligible for 28 days after purchase. Size exchanges can only be made if we have the required stock.

2. Visit https://www.valenciaropa.com/pages/returns

3. Enter your email address and order number.

4. Once you have completed the returns process and paid for the return, you will be emailed a DPD/Royal Mail/UPS shipping label.

5. Please print out the returns shipping label and apply it to the outside of the parcel securely. Please use this to cover the original shipping label if possible.

6. Place the items you are returning or exchanging into the order box and seal them up securely.

7. Take the box to your local drop-off point. Enter your postcode to find your nearest drop-off point.

8. Once your order has been received, and your items have passed our inspection process, We will process your store credit, refund and or exchange. You will receive a final update email when your refund or exchange is processed.